We stand behind the products we sell and want you to be confident in your purchase. If a product you purchase from us has a manufacturing defect or fails under normal intended use, we will do our best to follow the manufacturers warranty process and make it right.

Manufacturer Warranties

Many of the products we sell are covered by a manufacturer’s warranty. Warranty coverage, duration, and terms vary by product and manufacturer.

Where applicable, we will assist you with the warranty process and work with the manufacturer to determine the appropriate resolution. Final warranty decisions are subject to the manufacturer’s warranty terms.

Defective Products

If you believe your product has a manufacturing defect, please contact us as soon as possible and bring us the product for inspection.  We will ask for proof of purchase.

We will submit a warranty claim on your behalf. Sometimes, this requires us to send the product back to the manufacturer. Once we receive the brands judgment on a warranty we will facilitate their resolution. Be that through a repair, replacement or store credit. In the event that Ski Tak Hut finds their judgment unreasonable, we can facilitate a solution at our discretion. 

Warranty Claims

All warranty claims are subject to inspection and approval. We reserve the right to determine whether an issue is the result of a manufacturing defect, normal wear and tear, accidental damage, or improper use.

Warranty claims must be made within the applicable manufacturer warranty period. We cannot guarantee a particular outcome, replacement product, or timeframe, as these may depend on the manufacturer.

Our Commitment

Our goal is to treat every warranty claim fairly and reasonably. If you have a concern with a product you purchased from us, please contact our staff before assuming that the product is not covered. We will do our best to help find a solution.